• Please note: Orders cannot be changed or modified after checkout. 
  • To generate a return, please contact support@babytreks.com.
  • Take the parcel to a local post office or courier and pay for the postage. BabyTreks is not responsible for the shipping fee of a return parcel, and does not provide return labels. 
  • We accept returns of eligible items for refund to your original form of payment when postmarked within 30 calendar days from the date you receive your order.
  • For orders that have enjoyed free shipping, a shipping and handling fee of US$20 will be deducted from your refund if you choose to refund to your original form of payment. 
  • Any orders purchased with store credit/ gift card are not eligible for return or exchange.
  • Shipping fees will not be refunded.
  • Refund or store credit will be issued in 7 days once delivered to us.