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FAQs


Question: How long until my order arrives?
Answer: USPS shipping from US arrives in 4-10 days. International shipping arrives in 8-16 days.

Question: Does the pack charge and if so, how does it charge? 
Answer: There is a USB charging port. You need to put a power bank in the diaper bag when charging. The USB charging port and cable in the package are used to help you charge your phone with your own power bank (not included) on the go.

Question: Is this waterproof on the inside and on the outside?

Answer: Yes, it is waterproof both inside and out.

Question: Does this bag have an insulated pocket?
Answer: The front pocket is insulated and keeps bottles warm for an hour or so.

Question: Where can I purchase the straps and bottle warmer?
Answer: Baby stroller straps and bottle warmer included!